CDS is certified to the international standard ISO 9001:2015. This means our processes are documented, regularly audited by an independent body and continually improved. For our customers, manufacturers and companies in the IT and high-tech industry, the certification is reliable proof of consistently high service quality, especially in sensitive processes such as demo equipment management.
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ISO 9001 is the world's most widely used standard for quality management systems (QMS). It defines the requirements a company uses to systematically manage, monitor and continually optimise its processes. The focus is on customer orientation, clearly defined workflows and the principle of continual improvement.
The suffix :2015 refers to the 2015 edition of the standard. It places particular emphasis on risk-based thinking, the involvement of top management and the consistent alignment of all processes with customer benefit.
For you as a customer, ISO 9001:2015 is more than a certificate. It is a tangible commitment to quality:
All relevant workflows, from goods receipt through technical services and logistics to collection, are documented and traceable.
Standardised processes ensure reproducible, consistently high-quality results.
Clear responsibilities and key performance indicators make our performance measurable.
We review our processes on an ongoing basis and develop them systematically.
Through proactive, risk-based working, we reduce sources of error, especially with valuable demo and loan equipment.
For us, quality is not a state achieved once, but an ongoing process. Our workflows are reviewed in regular internal and external audits. The findings feed directly into optimising our processes. This ensures that our service quality remains at a consistently high level and grows with our customers' requirements.
Compliance with the standard is not only monitored internally but also audited at regular intervals by an independent, accredited certification body, QAS International. This external audit confirms that our quality management system meets the requirements of ISO 9001:2015 and gives our customers the assurance of objectively audited service quality.
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As a specialist in demo equipment management, CDS coordinates valuable demo, test and loan equipment end to end: from pre-configuration and logistics to the point of use, collection and refurbishment. It is in multi-stage processes like these that certified quality management pays off. It ensures that every device is in the right condition, at the right time, in the right place, with transparent, secure and traceable documentation.
Yes. CDS is certified to the international quality management standard ISO 9001:2015.
ISO 9001:2015 is the world's most widely used standard for quality management systems. It ensures that processes are documented, customer-focused and continually improved.
Compliance with the standard is reviewed once a year in external audits by an independent, accredited certification body.
Customers receive objective proof of audited, reliable and consistently high service quality, documented and traceable across all process steps.
Behind every service at CDS are experienced IT and high-tech specialists. We listen, work with you to find solutions, and guide you through the process from the initial consultation to implementation. Get in touch with us however you prefer.
